Some days ago I reviewed the study plans of one of the ITIS (Italian Institutes of Industrial Technology) that I had been interested in when I still was not a certified IT professional. What shocked me (and what is frightening almost everyone who is interested in becoming an IT professional in Italy) was the unbelievable […]

Did you ever notice there is a universally accepted discrimination about professional roles in IT staffs? All of us have surely heard the expressions “first level support” and “second level support”, what it does stands for you? When I was first employed in an IT staff at a big company I noticed that there was […]

In my previous post “A case of Innovation” I wrote a little bit about what I do and how I do it. Some readers, who do not know me, might have been a little confused about me showing a successful IT project as a rare innovative case history, so I would like to explain one […]